Bonei Binyan makes great efforts and invests considerable resources to provide equal, respectful, accessible, and professional service to all of its clients.

In accordance with the Equal Rights For Persons With Disabilities Law, 5758-1998 and the regulations promulgated thereunder, considerable efforts and resources are allocated to ensuring that persons with disabilities can receive the services provided to all clients in an independent and equal manner.

Building accessibility arrangements

Company offices – Tidhar 5, Ra’anana:

Disabled parking – accessible

Accessible entrance – accessible

Accessible customer service

• Employee training for accessible services – the company provides training to acquaint employees with accessibility considerations, to raise awareness among employees, and to provide practical tools for accessible service.
• Accessible call center – the answering service was made accessible, so that the information is communicated in coherent language, without background music.
• Additional contact means – customers can also contact our service center using the website contact page.

Website accessibility

• An accessible website is a website that complies with the Equal Rights for Persons with Disabilities Regulations (Service Accessibility Adaptations), 5773-2013.
• The website was tested for the highest level of compatibility using the Chrome web browser.
• The website includes a semantic structure that supports assistive technologies and accepted usage patterns for keyboard navigation using the arrow keys, Enter, and Esc for closing menus and windows.
• Adapted for viewing in the common browsers and for cellular phone use.
• For the best browsing experience with a screen reader, we recommend using the latest version of NVDA.
• If you encountered an image, video, or screen that are not fully accessible, please contact the company’s accessibility coordinator, and we will make sure to make the information accessible to you.
• Providing information in an accessible format – the company offers its clients the option to receive information in accessible formats. The service is provided free of cost and is intended for individuals with disabilities. For accessibility inquiries and information, please contact the company’s accessibility coordinator as specified below.
• Link to website accessibility statement.

How to contact us with accessibility inquiries and suggestions for improvement

We are constantly endeavoring to improve the company’s accessibility, as part of our commitment to provide equal and accessible service to all citizens, including individuals with disabilities.

Should you encounter any problem or deficiency pertaining to accessibility, we encourage you to report it to us, and we will make every effort to find a suitable solution and remedy it as soon as possible.

Our accessibility coordinator

• Avner Nadav
• Mobile phone: +972-50-7060490